Protecting your privacy is important to us. We hope the following statement will help you understand how we use the information you provide to us on our website: www.brainstormproductions.com.au
Our Commitment
Brainstorm Productions has built a reputation based on our commitment to provide schools with a service they can trust. We are also committed to providing you with a service that respects and protects your privacy. Brainstorm Productions is the sole owner of any information collected on this site. We will not release any personally identifiable information you give us about you or your school to any third party without your permission. Such information is only collected to contact the user about the shows and benefits on our website for which the user has expressed an interest. Under no circumstances will any personally identifiable or anonymous information be sold or shared with a third party.
2. Collecting your personal information
Brainstorm Productions collects personal information from you over the phone, in person or by other means of electronic correspondence such as email or fax to undertake our daily artistic and administrative operations. Personal information includes information and opinions that can identify an individual.
3. Why Brainstorm Productions needs to collect personal information
Brainstorm Productions will need to collect your personal information for a number of different reasons once again, dependent on the kind of dealings you may have with the Company. For example, Brainstorm Productions may need more information about you so we can notify you in the case of changes in date or time of a performance, to send out information about upcoming performances, touring dates and also for marketing research purposes. In all practical circumstances, Brainstorm Productions will collect personal information from you directly.
4. Use and disclosure of your personal information
Brainstorm Productions treats its obligations with respect to the use and disclosure of personal information very seriously. In general, we will only use or disclose personal information for the primary purpose that it was collected or for a purpose related to the primary purpose that you would reasonably expect it to be used. For example, we may use your information to contact you about a change in the time of a production. If Brainstorm Productions wishes to disclose your information to a third party it will obtain your consent to do so. However, there may be certain exceptional circumstances that will warrant not obtaining your consent such as circumstances where:
- Brainstorm Productions needs to use or disclose personal information where it believes the use or disclosure is necessary to protect any person and/or any Brainstorm Productions rights or property; or
- if the use or disclosure of personal information is authorised or required by law (such as if Brainstorm Productions is required to disclose personal information to a court in response to a subpoena).
For situations where Brainstorm Productions collects personal information from individuals who are "non customers", we will only use the personal information for the main business purpose that it was collected. For example, we may have the contact details of an individual (such as a mobile or email address) who is our "point of contact" within an organisation with which we do business.
5. Disclosure and other organisations or third party individuals
Brainstorm Productions will not sell, rent, trade or otherwise supply to third parties any personal information obtained from you unless you consent. However, Brainstorm Productions may disclose personal information about you in some circumstances including where contractors and service providers help us operate our business or provide a service such as:
- a company which helps us to operate our computer systems.
We require these organisations or individuals to agree to comply with our Privacy Policy and with strict conditions governing how personal information is to be handled. Otherwise, Brainstorm Productions will only disclose personal information if this is required by law or permitted under the Privacy Act.
6. Keeping your personal information secure
Brainstorm Productions has security measures designed to protect against the loss, misuse and/or alteration of the information under its control.
7. Access to Personal Information
To obtain a copy of the information we have about you, please come to the Brainstorm Productions administration office, Alstonville, and complete the appropriate access form. A copy will usually be in the form of a print out from an electronic database or a photocopy from the relevant physical record we have on file. We will require personal identification. There are certain circumstances where an exception to access may apply. These may include situations such as where providing access would pose a serious and imminent threat to the life or health of an individual, where providing access would have an unreasonable impact upon the privacy of other individuals, where providing access would be unlawful or where it would prejudice an investigation of possible unlawful activity. There may also be an exception in circumstances where providing access would reveal the intentions of the organisation in relation to negotiations with the individual in such a way as to prejudice those negotiations. However, in general Brainstorm Productions will welcome an individual to access their personal information.